Terms & Conditions
This website ("Site") is owned and managed by ANARCH TRAVEL TECH VENTURES LLP, a group entity of J M Mehta Travel and Tour Co Pvt. Ltd, operating as Tratwo Concierge. By accessing, browsing, or using this Site, you agree to adhere to these Terms and Conditions without limitation or qualification. These terms may be supplemented by additional terms specific to certain subsites accessed through this Site.
Site and Its Use
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This Site is for personal use only. Reproduction, distribution, modification, sale, or transmission of the Site's content for commercial or public purposes is prohibited.
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Tratwo Concierge grants you a limited, non-exclusive, and non-transferable right to view and use the Site, provided you comply with these Terms and Conditions. Disruption or unauthorized access to this Site is strictly prohibited.
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Access to certain areas may require registration, governed by an agreement between ANARCH TRAVEL TECH VENTURES LLP and the corporate client.
Intellectual Property Rights
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All content on this Site, including text, images, audio, video, and software, is protected under applicable copyright and intellectual property laws.
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Proprietary trademarks, service marks, and logos displayed on this Site remain the property of their respective owners. Use of these assets without prior permission is prohibited.
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Downloaded materials may only be used for personal purposes. Removing copyright or proprietary notices from downloaded content is not permitted.
User Conduct
You agree to use the Site responsibly and avoid:
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Posting or transmitting defamatory, obscene, or unlawful material.
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Uploading content that infringes intellectual property rights or contains viruses or harmful software.
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Misrepresenting the origin of uploaded materials or engaging in unauthorized advertising, surveys, or chain letters.
Tratwo Concierge reserves the right to remove user-submitted content that violates these terms and will cooperate with legal authorities as required.
Ownership of Submissions
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Communications or materials sent to the Site, including suggestions and feedback, will be treated as non-confidential.
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By submitting such materials, you waive all claims of rights and consent to their use by Tratwo Concierge in any format and medium.
Liability Disclaimer
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The Site and its content are provided on an "as is" basis without warranties of any kind, expressed or implied.
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Tratwo Concierge is not responsible for inaccuracies in third-party information (e.g., airlines, hotels, or operators).
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Use of the Site is at your own risk. Tratwo Concierge disclaims liability for any damages, direct or indirect, arising from your use of the Site.
Agency Terms & Conditions
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Service charges will be collected as agreed during registration. Payment methods include Netbanking, UPI, Credit/Debit Cards.
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Refunds and cancellations are subject to airline/hotel policies and agreements with ANARCH TRAVEL TECH VENTURES LLP.
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Claims related to "no-show" bookings are not eligible for refunds. Requests must align with stipulated deadlines and policies.
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Users are responsible for compliance with financial regulations, including limits on international travel expenses prescribed by the Reserve Bank of India.
General Provisions
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Travel to certain destinations may involve risks. Consult relevant authorities for advisories before booking. Tratwo Concierge assumes no liability for travel-related issues.
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The availability of services is subject to location-specific terms. Verify with local representatives for further information.
Changes to Terms
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Tratwo Concierge reserves the right to modify, add, or remove any part of these Terms & Conditions at its discretion. Continued use of the Site indicates acceptance of the revised terms.
Indemnification
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You agree to indemnify Tratwo Concierge from any claims, damages, or liabilities arising from your breach of these Terms and Conditions.
Limitation of Liability
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The service provider and its related parties are not liable for any loss, damage, or expense unless it's directly caused by the willful misconduct of a related party. The service provider's liability is also limited to the fees paid to them.